We are pleased to have received an extremely high volume of applications, and it is taking us typically 15 working days to process these. You can help us by:
- checking you meet all our criteria;
- ensuring that your application is completed fully;
- attaching all the necessary documents.
Applications will be dealt with in the order in which they arrive. There is no need to call to check the progress of your application as we will let you know the outcome via the customer portal within 15 working days. Please bear with us. Call volumes are very high so if you have a query please email us on firstname.lastname@example.org.
Buy out requests
If you are an existing co-owner and would like to request a valuation to buy more of your home, you can do so here.
If you are an existing co-owner and are having difficulty paying your rent or you would like to talk to us about your Co-Ownership account please call us on 028 9032 7276 or email email@example.com.
How to contact us
Please note that our office remains closed to customers. If you would like to speak to us please call 028 9032 7276 or email firstname.lastname@example.org.
Updated: 23rd July 2020, 2pm