Thanks for bearing with us as we’ve worked through the exceptionally high number of applications that we’ve received. We now have additional assessors in place and applications will be processed within our normal 5 day timeframe. You can still help us by:
- checking you meet all our criteria;
- ensuring that your application is completed fully;
- attaching all the necessary documents.
Applications will be dealt with in the order in which they arrive. There is no need to call to check the progress of your application as we will let you know the outcome via the customer portal. Please bear with us. Call volumes are very high so if you have a query please email us on email@example.com.
Buy out requests
If you are an existing co-owner and would like to request a valuation to buy more of your home, you can do so here.
If you are an existing co-owner and are having difficulty paying your rent or you would like to talk to us about your Co-Ownership account please call us on 028 9032 7276 or email firstname.lastname@example.org.
How to contact us
Please note that our office remains closed to customers. If you would like to speak to us please call 028 9032 7276 or email email@example.com.
Updated: 28th September, 3pm