Declined applications & refunds

Declined property

The process for declined properties is different for Co-Own, Co-Own for Over 55 and Rent to Own.

If your property is declined for either Co-Own or Co-Own for Over 55s, we will issue a refund of £395 from the property fee already paid if you do not want to progress your application. Alternatively, providing your approval in principle is still valid, you can submit another property to us for valuation.

If your property is declined for Rent to Own, we will ask you to submit another property to us before your Decision in Principle expires.