Declined applications & refunds

Declined property

The process for declined properties is different for Co-Own and Rent to Own.

If your property is declined for Co-Own, we will issue a refund of £370 from the property fee already paid if you do not want to progress your application. Alternatively, providing your approval in principle is still valid, you can submit another property to us for valuation.

If your property is declined for Rent to Own, we will ask you to submit another property to us before your Decision in Principle expires.

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