This website was developed to meet the level AA standards of the Web Accessibility Initiative (WAI) Guidelines and for ease of use by all website visitors.

We try to use clear and simple language.

We have provided a keyword Search facility to help you search for information. You can find this feature at the top right-hand side of each page.

The site is speech enabled using BrowseAloud.

Translation, interpreter services and other formats are available for our information and to meet communication needs.

Using Browsealoud

BrowseAloud speaks web pages aloud for people who find it difficult to read online. It makes using the Internet easier for people who have:

  • Low literacy and reading skills
  • English as a second language
  • Dyslexia
  • Mild visual impairments

BrowseAloud will read every webpage on our site. It can also read pdf documents in Adobe Acrobat Reader Version 6.0 onwards. BrowseAloud is free to download.

How will this site be read aloud to me?

Download BrowseAloud

Clicking on the link above will take you to an external site where you will find full instructions on how to carry out the download and installation of BrowseAloud. A BrowseAloud icon will be placed in your system tray which is at the bottom right of your browser window.

Interpreting services and information in different formats

Information for download from this website is available in other languages and other formats such as large print, braille and signed interpretation. We aim to ensure equal access to any of the information we produce – please telephone us on 028 9032 7276 (Textphone users put 18001 in front) or email

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